Last Updated November 19, 2020

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are

not completely satisfied with your purchase for any reason, you may return it to us for a full

refund, store credit, or an exchange. Please see below for more information on our return policy.

 

Returns

All returns must be postmarked within thirty (30) days of the purchase date. All returned items

must be in new and unused condition, with all original tags and labels attached.

 

Return Process

To return an item, please email customer service at onlycavair@gmail.com to obtain a Return

Merchandise Authorization (RMA) number. After receiving a RMA number, place the item

securely in its original packaging and include proof of purchase, and mail your return to the

following address:

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Only Caviar

Attn: Returns

RMA #

5600 Spanish Oaks Boulevard

Austin, TX 78738

United States

 

Please note you will be responsible for all return shipping charges. We strongly recommend that you use a

trackable method to mail your return.

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Refunds

After receiving your return and inspecting the condition of your item, we will process your return

or exchange. Please allow at least seven (7) days from the receipt of your item to process your

return or exchange. Refunds may take 1-2 billing cycles to appear on our credit card statement,

depending on your credit card company. We will notify you by email when your return has been

processed.

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Exceptions

For defective or damaged products, pleae contact us at the customer service number below to

arrange a refund or exchange.

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Questions

If you have any questions concerning our return policy, please contact us at

onlycaviar@gmail.com